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When I was younger, I was very black and white in my thinking. Many would argue that I still am! Although I am finding the beauty in shades of grey (don’t say it!). Yet despite trying to grow my empathy and to appreciate the differences of thoughts for the constructive challenges and opportunity for growth – I still fall into the trap of comfort. I don’t always want to deal with people whose views I find offensive, idiotic, or more often than not – both. So despite being aware of the echo chamber phenomena, and its dangers, I wilfully stay with my chamber to learn and hear voices I already agree with, already support, and think very similar to myself. Is that so wrong?

It is a relatively common trend that solving an organisational strategic issue reveals another.
With the implementation of digital technology, came the resistance to change and
implementing change agents brought about the awareness of having a safe-to-fail culture.